Please call us first at 833-473-3399 to see if we are a good match. We want to ensure we can help you before we schedule your first appointment. Your individual needs are very important to us and we take the time to place you with the counselor who can best address your concerns.

You can also schedule a free 15-minute consult by calling us if you would like to speak with someone directly. Our number is 833-473-3399

Insurance benefits will be verified and all initial paperwork will be emailed to you before your appointment.

Yes, we do. Below are the insurance plans we accept by state:

LOUISIANA: Aetna, Blue Cross Blue Shield, Cigna, Optum, and United

FLORIDA: Aetna, Blue Cross Blue Shield, Cigna, Optum, and United

We do not accept Medicaid or Medicare at this time

*If we do not accept your insurance, you may have Out-of-Network benefits (OON) that will cover a portion of your sessions. Please call your insurance company to check your OON benefits to determine the cost per session.

If you plan on using your out of network reimbursement benefits, contact your health insurance provider and ask the following questions:

1. Do I have out-of-network coverage?

2. Does my out-of-network health insurance plan include mental health benefits?

3. What dollar amount or percentage of each psychotherapy session is reimbursed or covered? These codes may help you:

4. Initial/First Intake Appointment: CPT Code 90791

5. Ongoing Weekly Appointments: CPT Code 90837

6. How many outpatient mental health or psychotherapy sessions per calendar year are covered by my health plan?

7. Do I need a pre-approval, pre-authorization, or referral from my primary care physician in order for services to be covered?

Counseling appointments are typically scheduled on a once-a-week basis to begin with. As you make progress with your goals, it may be recommended to decrease the session frequency

If you are using your insurance and we are in-network, your coverage will apply. For example, if you normally pay a $25 co-pay with your general physician, the same co-pay typically applies to each counseling session. If you have not met your deductible, you will be charged the full price for each counseling appointment until your deductible is met.

The full counseling fee per 50-minute session is $150.

If we are out of network (OON), you may have OON benefits. Please check with your insurance company to determine your OON benefits.

If you have OON benefits, we can provide you with documentation that you can submit to your insurance for possible reimbursement.

No, we do not take insurance for couples counseling. This is due to the type and style of therapy we provide, which is not covered by insurance. All 60-minute couples counseling sessions are $200.

Everthrive Counseling is located at 6014 US Highway 19, Suite 303, New Port Richey, FL 34652.

In addition, we offer online therapy to all Florida residents statewide. So no matter where you live in Florida, counseling is available to you.

A computer or smartphone is needed for all online appointments.

Sessions are one hour for the first appointment. All sessions after that are 53-55 minutes. If more time is needed to address certain issues, please talk to your counselor to make arrangements.

It varies. Therapy is not a quick fix. Each client’s needs are addressed individually.

If a sudden unexpected crisis has occurred and you are needing support to manage it, it may take only 4-6 weeks. However, if you are seeking therapy due to something that has been with you for many years of your life, it is likely that it will take at least 3 months to begin to notice progress toward your goals.

How long therapy lasts will be an ongoing conversation that you and the therapist will have during the course of treatment.

With your signed consent. we coordinate care with your providers and update your progress with them every 90 days.

During your first appointment, you will meet with your therapist for an hour session that will be focused on going over your responses from the initial paperwork that was emailed to you. During this first appointment, we want to thoroughly understand what brings you to counseling, the expectations you have, your history, and any past trauma that may have occurred. We will also co-create strength-focused goals for future therapy sessions.

Your time is incredibly valuable to us, so we ensure that we set our time aside with no other distractions or overlapping client bookings. As a result, we’ve implemented the following policies for our clients to follow:

If you are unable to attend a scheduled session, please make sure you cancel at least 24 hours beforehand by texting your counselor.

Failure to provide a 24-hour notice from the time of your scheduled appointment will consequently result in a $75 late cancellation fee.

No-shows will be charged the full-rate session fee.

Most people seek counseling because they have exhausted all avenues of self-help. They are now looking for a trained clinician and someone who cares and can devote time to them on a one-to-one basis.

Up to this point, you may have tried many different avenues and feel like you need more assistance. That’s why we’re here.

Seeking counseling does not mean that you are ‘crazy’ or something is wrong with you. Quite the opposite

It simply means you need help right now and you have the self-awareness and courage to ask for that help. You’ve come to the right place. We would be honored to hear your story and help facilitate the healing process.

We all go through tough times in life. Having someone on your side who will listen, compassionately challenge you, and teach you ways to engage in healthy patterns of thinking, feeling, and relating with others to promote a more fulfilling life is what we are focused on at Everthrive Counseling. We want to see you THRIVE!

We accept all forms of credit cards and debit cards. Cash and personal checks are not accepted.

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services, including psychotherapy services.

Make sure your healthcare provider gives you a Good Faith Estimate in writing at least one business day before your medical service or item. You can also ask your healthcare provider, and any other provider you choose for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 985-635-4040.

We specialize in counseling for women.

Please read through the FAQ’s first. Most questions are answered here. If you still have questions, please call us or schedule a free consult at 833-473-3399.

Your counselor will email you all the necessary documents that must be filled out to attend the first online session. A debit or credit card is needed for payment and will be kept secure in our electronic health records.

Next, your counselor will check your insurance benefits by collecting your name, date of birth, and insurance company name. This information will be passed on to you before your first appointment so that you are aware of the cost of each session.

Before your first appointment, you will be sent a text or email with the direct link to log into the session.

All online sessions are held online using HIPAA-compliant software.

At the end of the first appointment, the counselor will confirm the date and time of your next appointment.

Before each new appointment, a direct online appointment link will be sent via text or email.

Counseling appointments are billed at the time of service. Therefore, if there is a problem with an expired card, etc, the issue can be dealt with before the session begins.

Payments will show up as Statera Counseling as we are DBA Everthrive Counseling.

If you ever have any questions or concerns about charges, please do not hesitate to call us at 833-473-3399.

No, we do not accept EAP’s due to complications with billing and authorizations.